How can we help?
Find answers for buying, seller accounts, payments, downloads, product support, and account access.
Search help topics
Use marketplace search for products. For account or payment questions, contact Webdeks support.
Buying products
Cart, checkout, payment status, and download access.
Seller accounts
Seller portal, products, storefront, earnings, and payouts.
Payments
PayPal, manual crypto verification, commissions, and payout requests.
Account access
Login help, password resets, customer accounts, and seller accounts.
Popular questions
How do downloads work?
After payment verification and order approval, download buttons appear in the customer dashboard.
Who handles product support?
Product-specific questions should go to the seller from the product or seller page. Webdeks handles account, platform, payment verification, reports, and disputes.
How do seller payouts work?
Seller earnings are tracked after approved sales. Sellers can request payout when available earnings are above zero. PayPal payout fees may apply.
Is the affiliate program live?
No. The affiliate page is live for transparency, but affiliate registration stays closed until tracking links, commissions, and payout reports are ready.